Can Plugboard be self-hosted?
Yes. Plugboard supports managed hosting and installation on your own infrastructure. VIZOR also publicly offers on-premises deployment. Check each vendor’s current supported operating systems, prerequisites and contract.
How is Plugboard priced?
Four device-band tiers have fixed annual prices in AUD, USD, GBP, EUR, NZD and CAD. Core starts at AUD 4,000 or USD 3,000 per year for managed hosting, excluding applicable taxes. The self-hosted base rate is 85% of managed. Standard onboarding is included. Core includes SIS sync, portals, reporting, SSO and automation. Enterprise starts at AUD 30,000 for an agreed group scope. Monthly billing, contract term and overage affect the final quote; see the pricing page.
How does Plugboard compare with facilities products?
Plugboard connects service management and assets with optional facilities, projects, resources and purchasing workflows. FMX and Brightly also offer maintenance and asset operations, and FMX supports IT tickets and device tracking. Evaluate the workflows, integration coverage, hosting options and plan requirements that matter to your institution.
Does the assistant send data to an external provider?
A local model keeps inference on your infrastructure. An external AI connector sends prompts and relevant context to its configured provider. Managed plans that include hosted AI use DigitalOcean Gradient AI. External MCP clients have their own model and data handling.
Which identity operations are live?
The person profile supports live Entra and Google identity information with provider-specific guarded actions. LDAP sign-in and kiosk password resets are separate. Live reads and actions depend on the provider and configured permissions; check the directory guide for the exact support matrix.